FAQ: Hive Jump
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Will there be early access to Hive Jump?

Yes. Backers at the $35 tier and above will have closed-alpha access to builds of Hive Jump. When Hive Jump enters a more polished beta phase, we are planning on utilizing Steam Early Access to gather valuable player feedback to squash bugs and make the game even better! Last updated: Wed, Aug 6 2014 10:43 am EDT

Will Hive Jump be available on Mac / Linux?

Yes. Mac and Linux versions will be available through Steam as part of the core game. Last updated: Wed, Aug 6 2014 10:46 am EDT

Is Hive Jump coming to the WiiU?

Yes, but the WiiU version will arrive on a later launch date (expected Fall 2015). This later date is to ensure enough time to properly port the game to the Wii U platform, design proper input controls, and explore features that may enhance Wii U players’ experience playing Hive Jump. Last updated: Fri, Aug 8 2014 6:14 pm EDT

Will Hive Jump be coming to XBOX ONE or PS4?

Both consoles are available as stretch goals. If we are able to raise enough money to cover the licensing costs and additional development expense, we will bring Hive Jump to these platforms. Last updated: Wed, Aug 6 2014 10:46 am EDT

Why XBOX ONE first and not PS4?

Licensing fees are less costly for the XBOX ONE, and there’s also a shorter development cycle for porting the game over to XBOX ONE. We’d love to bring Hive Jump to both platforms though! Last updated: Wed, Aug 6 2014 10:46 am EDT

What languages will HIVE JUMP support?

English, French, Italian, German, Spanish, and Russian. Last updated: Wed, Aug 6 2014 10:46 am EDT

Will there be controller support?

Yes. Controller support is already built in. Last updated: Wed, Aug 6 2014 10:46 am EDT

Will there be local co-op / couch co-op?

Yes. Local co-op will be part of the core game. Last updated: Wed, Aug 6 2014 10:46 am EDT

How will online co-op work?

Online play will function through Steam matchmaking, utilizing your friends list or matching you with strangers. Last updated: Wed, Aug 6 2014 10:46 am EDT

Will Hive Jump be coming to PS VITA / Nintendo 3DS

There are no plans to bring Hive Jump to handheld devices at this time. Last updated: Wed, Aug 6 2014 11:40 am EDT

Will the Wii U version have special features specific to the platform?

Yes. The Wii U version will be more than just a port. It will have special features leveraging the unique aspects of the platform. We will reveal more at a later date. Last updated: Wed, Aug 6 2014 10:49 pm EDT

Will there be online co-op for Wii U?

Its definitely a goal of ours to try and get online co-op running on the Wii. But in all fairness, we’re still working through the details of that decision. We want the Wii U to be more than just a simple port - we want it to be unique to the platform and take advantage of its special features - we’re working through some of those high level decisions now, but there will certainly have to be some of those challenges that we’ll have to tackle in the field. Last updated: Tue, Aug 12 2014 12:49 am EDT

How will I receive my Hive Jump game keys?

If we’re successful, then backers will receive a survey at the end of the campaign where they can specify what type of game key they want. Backers will choose either Steam Keys (PC/MAC/LINUX) or Wii U eShop keys. If you bought multiple keys, you will be able to mix-and-match which of the two platforms you want - Such as 3-Steam Keys, 1-Wii U Key for example. The actual game keys themselves will be delivered when the game launches on the Steam Store (Summer 2015) and the Wii U eShop (Shooting for Fall 2015). Alpha keys will be delivered when we release alpha versions of Hive Jump for testing to our Alpha Backers (Dates still TBD on those keys.) Last updated: Fri, Aug 8 2014 6:14 pm EDT

Will there be a DRM-free option for Hive Jump?

To DRM or not to DRM! That is something that we deliberated on for a while. A few months ago, we had to make some calls about how we would handle online networked multiplayer. Since we were already Greenlit, we found Steam Matchmaking was a great way to achieve that reliably and without breaking the bank. Wanting to be thorough, we explored further – could we disable online play and send out a non-Steam DRM free version? We could, but it felt complicated and it would eliminate a part of the game we love, so we decided against that route. Could we script the match making ourselves? We could, but we ran into a big cost concern there. We really respect the choice to go DRM free, but we feel it’s best for Hive Jump if we keep it attached to Steam (which really has the least intrusive DRM in our opinion), so we can keep the costs low and keep the online play solid and secure. Last updated: Fri, Aug 8 2014 6:14 pm EDT

I want a T-Shirt, but I also want to back at XYZ Tier!

We will be offering T-Shirts as add-ons upon the completion of the campaign (9/5/2014). That means any backer at any level can add-on a T-Shirt to their rewards via BackerKit, the system we will use to gather all your backer data, survey responses, shipping addresses, and more! Example: So you want to buy an EARLY BIRD 4-PACK for you and your friends at the $60 level, and you also want a T-Shirt. No problem! Pledge at the $60 level, and then add on a T-Shirt when the campaign finishes. The estimated price of a T-Shirt add-on is currently ~$18, but could fluctuate slightly based on the quantity of T-Shirts we need to order. Last updated: Sun, Aug 17 2014 12:59 am EDT

When will I get to play the game?

We’re aiming for Alpha Access Backers ($35+) to be able to play an alpha version of the game sometime around Holiday Season 2014. We’re considering Steam Early Access as well, which would land sometime during the Spring 2015 season. Finally, we’re aiming for a final PC/MAC/LINUX release of Hive Jump in Summer 2015, with a subsequent Wii U release some months afterwards (hopefully Holiday 2015). All these dates are best-guess estimates, and are subject to change based on the needs of the game and the development team. Last updated: Fri, Aug 22 2014 6:19 pm EDT

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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